If it's already inside, call now.
Ransomware, a live intrusion, a compromised account, funds about to move — the clock is the enemy. We answer around the clock and move immediately.
Composure, by the minute.
An incident is chaos. Our response is choreography. Here is exactly what happens once you reach us.
A responder picks up
You reach a senior incident responder, not a queue. We confirm scope and take command of the response.
We contain
Isolate affected systems, cut the attacker's access, and stop the spread before it reaches your backups.
We investigate & recover
Establish what happened, preserve evidence, restore from clean backups, and brief you in plain English.
We close the door
A written post-incident report and the remediation that makes this exact intrusion impossible again.
Do this. Nothing else.
- 1Don't pay any ransom or reply to the attacker — call us first.
- 2Disconnect affected devices from the network, but don't power them off.
- 3Stop any pending payments or transfers immediately.
- 4Preserve everything — don't delete emails, files, or logs.
We've seen this before
Our responders have contained the attack that's hitting you now. Calm comes from competence.
Existing clients are already covered
If you're on Shield or Fortress, your incident-response plan is already in motion the moment you call.
Not a client yet? We still answer
We take emergency engagements from non-clients. The conversation is confidential and starts immediately.
Not an emergency — yet?
The best time to plan a response is before you need one. A Cyber Risk Assessment finds the doors an attacker would use, and closes them on your terms.
Active incident right now? Call 1300 GMAN IT.